Time of Payment
Customers will be charged at the time their order is placed. Once a customer order is placed, the process of printing, packing and shipping begins. Since each garment is printed on-demand and specifically for each individual customer we cannot offer refunds or exchanges.
Time of Shipping
Order processing and customization begins immediately when an order is placed. Garments are prepared for press and printed shortly after a StoreFrontier™ item sells. Standard StoreFrontier™ items typically ship within 5-7 days, whereas TeeBlasts™ typically ship within two (2) weeks after the end of a TeeBlast. Orders of 25 or more pieces typically ship within two (2) weeks after the order has been placed. Shipping confirmation and tracking numbers are typically sent via email directly to customers when their order ships.
Order Cancellation, Refund, and/or Exchanges
StoreFrontier™ and TeeBlaster™ products are on-demand, custom products, created specifically for each individual customer. Unfortunately, because of the nature of these custom products, we do not allow refunds, cancellations or exchanges. If for whatever reason, you feel there was an error on our part or if the item is damaged, please contact us and submit a claim to customerservice@StoreFrontier.com. All claims are handled on a case-by-case basis. When applicable, please send a picture of the error so we can isolate the issue and resolve it internally.
If we make an error, the item is damaged, or if the item doesn't meet our standards, we will do our best to make it right and ensure you receive the product exactly as you ordered it.
In most cases the creation of your custom product begins immediately upon ordering. In some cases we may be able to make changes or edits to your order for things such as garment size, garment color, shipping address, etc. StoreFrontier™ will do everything possible to make edits/changes before an order prints or ships. Order changes/edits can only be made on a case-by-case basis and are dependent on an array of factors and timing. Please contact customerservice@StoreFrontier.com immediately if you require assistance with an edit or change to an existing order.
Risk of loss for all orders will be passed to the customer upon delivery of the goods to the shipping carrier. If your order is found to be lost or there was a delivery error, please contact customerservice@StoreFrontier.com within fourteen (14) days of your delivery date. All claims are handled on a case-by-case basis.
Early Termination of a StoreFrontier™ Item or TeeBlast™ By the Owner
In certain situations, a StoreFrontier™ store front owner may request the termination of their store and our services. Upon verbal or written request for termination, StoreFrontier™ will unpublish the store, begin the printing and production process, and ship orders exactly as customers have ordered them. After orders are complete and shipped, the StoreFrontier™ store owner will be paid what is owed at the time the store was removed from the site.
Early Termination of a StoreFrontier™ item or TeeBlast™ by StoreFrontier
In certain situations and at StoreFrontier's discretion, TeeBlast™ campaigns, store items, and stores can be terminated early, terminated completely, limited in terms of accessibility, or hidden from main pages or areas of the site without notice. StoreFrontier™ also reserves the right to terminate use of the site and user accounts based solely on its discretion and based on misconduct or failure to adhere to the terms of service. Furthermore, by using our service you agree that StoreFrontier™ will not be liable to you or any third party for termination of your access to StoreFrontier.com or TeeBlaster.com or the StoreFrontier™ service as a whole or in part.
DMCA/Intellectual Property Disputes
StoreFrontier™ store owners are solely responsible for the content they upload and use. If you believe someone using our service has violated a copyright, trademark or has used intellectual property improperly, please notify us at email@example.com. Please review further information in our terms of service. All claims are handled on a case-by-case basis.
Unacceptable Content and Images
StoreFrontier™ does not allow the launch of images or messages interpreted as or containing photographic nudity, pornographic/explicit sexual content, hatred/violence/threats to individuals or groups, promotion/glorification of violence towards an individual or group, misleading claims of any kind, or the promotion/glorification of illegal acts or activities.
StoreFrontier Service for Campaign Owners
Creating and Selling Custom Merchandise
The StoreFrontier™ service lets store owners create campaigns and sell custom merchandise. By creating an item or by creating a campaign through our TeeBlaster™ service, you warrant and represent that you own or are licensed to use any and all trademarks, copyrights or intellectual property. Upon request, you must provide StoreFrontier™ with evidence of your rights to the intellectual property in question.
Campaign Creation and Details
As part of the creation process, StoreFrontier™ store owners are asked to give specific details of their campaign including: art files for print, approximate location on the garment, product details such as brand, style, colors, etc. Your choices establish the base cost for the product that will be offered to StoreFrontier™ customers and made available as part of your campaign. The StoreFrontier™ store owner sets the retail price they want to charge. The retail price minus the base cost of the garment/StoreFrontier™ service fee equals the StoreFrontier™ store owner's profit/margin. By creating an item for sale on StoreFroniter.com or TeeBlaster.com, the store owner agrees to this formula and all items contained in the terms and conditions found on the site.
Payouts to TeeBlast™ Campaign Owners and StoreFontier™ Store Owners
Payouts to campaign owners do not happen until all orders have been fulfilled and delivered to customers. Once all orders are fulfilled and delivered, payouts are typically made on the following payout cycle(typically within 2 weeks). StoreFrontier.com provides Campaign Owners with live approximate QTYs sold as well as estimated revenue. These estimates and approximations are gathered from site data and reporting. These figures are provided as estimates and approximations only. The actual payout you receive will be determined and confirmed at the end of a campaign and/or when all orders have been fulfilled and delivered.
To receive your payout on our recurring payout schedule, your current balance must be greater than $10.00 and your valid Paypal email associated with your account must be entered via My Account > Edit Payout Info.
Method of Payout
StoreFrontier™ store owners must provide all necessary information before a payout can occur. Please make sure your information and PayPal email have been submitted before you begin actively selling items so your information is accessible by our accounting team.
For some countries and territories(AUS) there may be applicable fees associated with a PayPal transfer. In these cases the fee will be deducted from your total and the balance paid after fees have been deducted.
If you receive more than $600 in profits from TeeBlaster or StoreFrontier, you are required to declare that sum as income with the IRS. Since all StoreFrontier™ payouts are processed via Paypal, you will receive your W9 directly from PayPal.
If you are an international seller you will need to comply with your country's specific tax system and implications. Please get the advise of your own tax professional to ensure you are obeying all tax codes and laws applicable to income generated with StoreFrontier™.
If a StoreFrontier™ store owner fails to provide us with complete and accurate payment info and potential payouts go unclaimed for more than sixty (60) days, the StoreFrontier™ store owner waives all rights and title to the unclaimed payout. StoreFrontier™ store owners have the ability to login to their registered account at any time to easily view their balances and approximate pending payouts.
Garment and Printing Pricing Changes
At any time you may change the markup on top of the base cost by editing your StoreFrontier™ item/items on the website. If you wish to change the pricing of a TeeBlast™, you will need to end the current TeeBlast™ prior to an adjustment of the retail price. We may change the base cost of garments and printing at any time and without specific notice. Changes made to the base cost will be reflected on all future products, but not on individual sales after the customer has submitted an order to the website.
Garment model, sizing and color selections are subject to change and based on availability and our discretion. StoreFrontier/TeeBlaster may choose to remove options and garments from the site without specific notice. If a specific garment model, color or brand is no longer made available, we will seek to provide a near-equivalent alternative, whereby existing product offerings can be re-created using the new near-equivalent garment offering.
We may collect the following categories of information for the purposes explained below.
- Website activity: This is data about your browsing activity on the StoreFrontier website. For example, which pages you visited and when, and what items you placed into your online shopping cart.
- Device and browser information: This is technical information about the device or browser you use to access the StoreFrontier website. For example, your device's IP address, cookie string data and (in the case of mobile devices) your device type and mobile device's unique identifier such as the Apple IDFA or Android Advertising ID.
- Ad data: This is data about the online ads that are served (or attempted to serve) to you. It includes things like how many times an ad has been served to you, what page the ad appeared on, and whether you clicked on or otherwise interacted with the ad.
We use this data to help identify and serve ads to you that are more relevant to you. This data is also used to operate, improve and enhance advertising services including enhancing the data points about a particular user, browser, or device. All data is anonymous and cannot be used to identify the visitor.
You can opt out of receiving targeted ads served by us or on our behalf by clicking on the blue icon in the corner of the ads we serve or by going to http://www.networkadvertising.org/choices/. Please note that, if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to execute this opt out on each browser or device. If you opt-out we may collect some data about your online activity for operational purposes (such as fraud prevention) but it won't be used by us for the purpose of targeting ads to you.
How we collect data and information
When you visit our site, specific areas or use our services we might ask you to provide data and personal information to us. Providing personal data and information is your right, you don’t have to, but it can mean that you may not be able to utilize or view parts of our site and/or utilize our services and/or website.
Automatically collected data and information
When using our services, visiting our site or sites we support we do collect general information that can include web browsers, servers, and other information made available by you ISP or network operator. This general information includes information like IP addresses and device types. We also collect information specific to your use of the site including pages and content you navigate to and from and what links you’ve clicked on. This information helps troubleshoot problems and issues and helps us improve your user experience so we can continue delivering the best experience possible.
Data and information we get from third parties
Most of the data we collect, comes directly from you. Sometimes we may collect data and information about you from publicly available sources and materials by way of third party marketing and research partners. We utilize this data to better personalize and customize your experience, and improve our service offerings.
Your data and information rights
Your information belongs to you. At any time you may unsubscribe from our marketing emails and correspondences by following the unsubscribe instructions typically located at the bottom of our emails.
At any time you can simply ask us to unpublish items and data you have created while using our services. Simply email firstname.lastname@example.org and we will do our best to oblige your requests in a timely manner. We will only retain your personal data and information as long as we have a relationship with you and for a period of time afterwards where we have ongoing needs to retain it for business and operational needs.
Customs Information for International Orders
StoreFrontier™ gladly accepts orders from all around the world. Shipping rates and fees vary depending on the delivery address for your order.
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. As the order recipient, you must comply with all laws and regulations of your destination country.
Additional charges for customs clearance must be fulfilled by the recipient; StoreFrontier™ has no control over these charges, nor can StoreFrontier predict what they may be.
Customs policies vary widely from country to country; please contact your local customs office for more information. Customs clearance procedures, can cause delays beyond our original delivery estimates.